Some users have reported encountering an error 0x80028ca0 when copying libraries like documents, photos, music, and videos from a hard drive to an external backup drive. The error is typically occurred after installing a new update for Windows 10 or Windows 11. While users claimed that their libraries couldn’t be copied, they were able to do so without any problems.
It is accompanied by an error message that looks like –
“An unexpected error is keeping you from copying the folder. If you continue to receive this error, you can use the error code to search for help with this problem. Error 0x80028CA0: Type mismatch”.
How to Fix Error 0x80028ca0 in Windows 11/10
If you try to copy a library such as Documents, Music onto your external drive, and you encounter an error code 0x80028ca0, try the following:
1] Run System File Checker
- Run the Command Prompt as an administrator.
- Type the below commands and press Enter:
sfc /scannow
- If it finds corrupted files or folders, the program will repair them automatically,
- Please wait a few minutes while the whole scanning and repairing process is completed.
- After completing the above steps, restart your computer.
2] Create a new folder on your external hard drive
In case your Windows operating system is still experiencing the same problem, try these steps:
- Connect the external hard drive to your computer.
- Press the Windows+E keys to access File Explorer.
- Navigate to This PC > External Hard Drive.
- Right-click on the blank area and choose New > Folder.
- Assign the folder name “HDB YYYY-MM-DD Docs“.
- Replace YYYY-MM-DD with the year, month, and date of the day. Let’s take my example: I have added today’s date.
- In the newly created folder, create another folder. To do this, right-click on the blank area and select New > Folder.
- Label this new folder Documents.
- Open your PC’s Documents folder.
- Select all the files that you need to copy from and then press Ctrl+C.
- Go back to your external drive, then go to HDB YYYY-MM-DD Docs > Documents.
- Then use the Ctrl+V keys to paste the library
What is the Document Library on Windows PC?
Documents Library is a type of folder on Windows PC that stores files, such as documents, pictures, and music. It allows you to view your data in the same way as other files. You can also arrange your files according to their properties such as type, author, and date. You can therefore say that libraries are somewhat similar to folders.
