Several users reported receiving an error code 0x80242020 while they were trying to download/install a new game or app on their devices. If you are one such user and are wondering what to do next, follow this tutorial till the end.
In this guide, we will discuss the most probable causes along with ways to fix it on Windows 11 or 10 PC.
Fix – Xbox Games Install Error Code 0x80242020
If you are getting an error code 0x80242020 while downloading or installing an Xbox game in Windows 11/10, attempt these fixes and see which one resolves this issue –
Before you go ahead and apply these solutions, make sure to check if there is any pending update on your device that requires installation(s).
- Windows Update: Press Win + I to launch Settings, select Windows Update, and hit Check for updates. In case you find a few pending updates this way, do download/install them on your device.
- Uninstall Latest Cumulative Updates: If you had lately installed a security/non-security patch update, make sure to uninstall that from your computer first. Restart your PC and check if the issue resolves. Only when the error code is still appearing, follow these solutions –
1] Change the default download drive
By default, when you download any file, the same gets downloaded inside the root drive i.e. “C:”. Many users have reported that they were able to overcome the error code 0x80242020 by simply changing the default location to save new applications. Do so and check if the problem resolves by proceeding this way –
- First of all, launch Settings (Win + I).
- Select System on the left navigation and then Storage on the right pane.
- Go to Advanced Storage settings under Storage Management, and click “Where new content is saved”.
- Use the available drop-down menu to change the default saving locations of the following – Apps, documents, Music, Photos, Movies, and offline maps. You may choose any drive other than the Windows installed drive (C:).
If you don’t have any fixed drive other than the installed one, you need to make partitions on it. Or, try the solutions provided below.
Note: In case the error code 0x80242020 resolves after changing the default saving locations, the problem must lie in the C:\ drive. You may address the root drive issue only by formatting it. However, for that to happen, you need to have a Windows installation disc and clean install Windows on your PC.
2] Purge Stored Cache in Microsoft Store
Downloading/installing several apps from Microsoft Store increases the overall cache stored on it. When the stored cache exceeds the permissible limit, it starts triggering different error codes including 0x80242020. Try purging all cache/cookies stored on it and see if this resolves the issue. Here’s how you may perform this task –
- Launch CMD as administrator.
- On the elevated console, type the following and press Enter –
WSReset.exe
- Wait while Command Prompt is resetting the Store app. Once this is over, Microsoft Store will start automatically.
Alternatively, you may also clear the stored cache by navigating to the below location –
Settings > Apps > Apps & Features
- Scroll down and locate Microsoft Store.
- When found, click the three dots available beside it.
- Select “Advanced options” next.
- Scroll a bit on the subsequent page to “Reset”, and hit Repair first.
- If the repairing doesn’t work, hit Reset.
I hope the error 0x80242020 resolves by now.
3] Uninstall/Remove Third-party apps
Store apps-related issue often occurs due to the presence of third-party apps. An external program is known to interact with the system files and corrupt them. So, find and remove any apps that seem suspicious. Here’s how to proceed –
- Press Win + R to launch Run.
- Type “
appwiz.cpl“, and hit OK. - The system will then launch Control Panel.
- Look for apps that seem to be problematic.
- Select that and hit the Uninstall button next to Organize.
- When a confirmation window appears, hit Uninstall again.
Do restart your PC after the uninstall completes. This will get rid of any leftover or residual files from your computer.
4] Reinstall Microsoft Store
If none of the above workarounds help to resolve the error code 0x80242020, the problem must lie in the Store app itself. As you have already repaired or reset this application, there’s no point in doing that again. What you may do now is uninstall/reinstall Microsoft Store via PowerShell.
To do so, follow these easy steps –
- Press Win + X to invoke the Power Menu, and select Windows Terminal (Admin).
- The terminal will default land into Windows PowerShell.
- Run the below cmdlet first –
Get-AppxPackage *windowsstore* | Remove-AppxPackage
- Now that you have removed all packages on Microsoft Store, reinstall them by executing the below command –
Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
- Wait for a few minutes while the Store app and related packages are downloading. Once this is over, restart your computer.
I hope, by now, you must be able to resolve error code 0x80242020 on your Windows 11 or 10 PC.
