Many users have reported receiving an error 0xc00d6d6f when they were trying to run media files on their Windows PC. If you are one such user and are wondering how to overcome this issue, try and apply the fixes discussed in this post.
What causes an Error 0xc00d6d6f in Windows 11/10?
The error 0xc00d6d6f might have started occurring due to different reasons. A few of them are listed below –
- After you install a pending Windows update
- Internal glitches with Video or Audio files
- Video or Audio driver issues
- The application has somehow become corrupted.
Let’s explore the key solutions that you should perform to overcome this error code on your Windows 11/10 PC –
Fix Error 0xc00d6d6f while opening Media Files
If you are getting this error code while opening or playing any media files, try out the below fixes sequentially –
- Uninstall Windows updates
- Troubleshoot Video Playback & Audio Playing
- Update Audio, Sound, and Video drivers
- Try a different Media Player
1] Uninstall Windows updates
If you had installed a Windows update on your device, and the error 0xc00d6d6f started occurring afterward, the problem must lie in the applied update. This might have occurred because you downloaded and installed a buggy update. So, reverse it by either uninstalling that particular update or simply using a restore point.
To uninstall an already applied update on Windows PC, do the following –
- Press Win + I.
- On the Settings window, click Windows update.
- Head over to the right pane and click Update history.
- Scroll down to Related settings, and hit Uninstall updates.
- The settings window will redirect you to the Control Panel.
- Select the recently installed Windows update, and hit the Uninstall button.
- A confirmation window will appear next, hit uninstall again.
- Wait till the uninstallation completes. Your system will restart automatically as soon as the uninstallation completes.
Check if doing so resolve the error code 0xc00d6d6f on your computer. If not, try the next solution.
2] Troubleshoot Video Playback & Audio Playing
If uninstalling the latest Windows updates on your PC doesn’t fix this error code 0xc00d6d6f, try troubleshooting Video Playback. This tool, upon running, will look for the underlying causes and repair them. Here’s how you may run this troubleshooter –
Troubleshoot Video Playback
Windows 11 users may troubleshoot Video Playback by following the below steps –
- Press Win + I to open the Settings app.
- Select System and then Troubleshoot on its right pane.
- Click to expand Other troubleshooters.
- Scroll down to the Other section, and hit the Run button next to Video Playback.
- Wait for this tool to find and repair the issues that it finds during the scan.
- Once this is over, reboot your PC.
If you are on Windows 10 PC, follow these steps instead –
- First of all, navigate to the following path.
Settings > Update & Security > Troubleshoot > Additional troubleshooters
- Scroll down and click to expand Video Playback.
- Hit Run the troubleshooter on its extended pane.
- Just like above, wait till this tool finishes troubleshooting the underlying causes.
Troubleshoot Playing Audio
Similar to Video Playback, you may troubleshoot “Playback Audio” as well. To do so, follow these easy steps –
- Launch Settings (Win +I).
- Select System on the left navigation and head over to its right pane.
- Here, you may find the “Troubleshoot” section.
- Click over it and then hit “Other troubleshooters”.
- Search for “Playing Audio” under the Most frequent section. When found, click the Run button available on its right end.
- Wait for this tool to detect any audio issues on your computer. This tool will automatically resolve any issue that it finds.
If you are on Windows 10 PC, you won’t access the Playing Audio section by following the above steps. So, navigate to the path provided below and hit Run the troubleshooter.
Settings > Update & Security > Troubleshoot > Additional troubleshooters
- After you have reached this location, locate “Playing Audio”, and click once over it.
- On its extended pane, you will find the button i.e. Run the troubleshooter.
Well, click on it and wait for this tool to find/repair the possible causes behind the error code 0xc00d6d6f.
3] Update Audio, Sound, and Video drivers
The error 0xc00d6d6f may also occur if there are some internal issues with Audio or Video drivers like – you haven’t updated them for a long time, or third-party apps have corrupted them, etc. If that’s the case, try either of the following two methods –
1. Manually check for optional updates
- First of all, navigate to the below path on your Windows PC –
Settings (Win + I) > Windows update > Optional updates
If you do find such a link, click on it. Check all the boxes on the next screen and click “Download and Install”.
After you have updated all your drivers, this error should not occur anymore.
How to install Device Drivers via Optional Updates
4] Try a different Media Player
If you don’t want to purchase a third-party tool to fix the error code 0xc00d6d6f, there’s another solution to this issue. Go and check if this problem is sticking to only one application or is occurring on all. In case it does appear only on one software, you may consider changing your default Media app.
For example, let’s say you are using VLC to play movies and this is getting into an error code 0xc00d6d6f. However, when you start watching that movie on KMPlayer, this error vanishes. Well, continue using the second program as long as the error doesn’t resolve on the first application.
I hope you are now able to fix the Media Error 0xc00d6d6f on your computer. If you do have any suggestions or queries related to this post, let us know in the comment section.
