The error 0x80190001 in Xbox is basically a sign-in error and often occurs when you try to log into your Xbox console. If you are facing this error code and don’t know how to solve this problem, read and apply the solutions discussed in this article.
Before you proceed to the solutions, make sure to double-check your Xbox account. If you had borrowed someone else Microsoft account to play a game, you better contact them and get the credentials again. Else, you keep on getting the same error code no matter how many solutions you follow.
Fix – Xbox Sign-in Error 0x80190001
To solve the Xbox sign-in error 0x80190001, try the below fixes and see if any resolve this problem.
1] Power Cycle your Xbox Console
Whenever you face trouble starting or signing into Xbox, the first thing you must do is to power cycle your console. This will reset the gaming console and while doing so, fixes the probable causes as well. Let’s learn how to power cycle the Xbox console –
- Press and hold the Xbox button until the console shuts down completely.
- Wait for a few seconds and then unplug all the power cables attached to it.
- After waiting for another 2-3 minutes, re-attach the power cables back to their original points.
- Now, press the Xbox button to start it.
Check if you still encounter an error 0x80190001 while signing into your Xbox account. If the error still persists, try the next set of solutions discussed below.
READ: Fix Xbox Games download fail on Error Code 0x80242020
2] Remove your account from Xbox
You must be signed in to Xbox using your official Microsoft account. Since the power cycling doesn’t resolve the issue, you better remove your account from the Xbox console. To do so, use these steps –
- Press the Xbox button once to enter into its Guide.
- Select “Profile & system” and then Settings on the left pane.
- Go to
Account > Remove accountsnext. - Select the account with which you are facing trouble signing in.
- Click the Remove button next.
- The console might prompt “if you would like to remove your account?”.
- Click Remove and wait while your account is being signed out from the Xbox console.
Now that you have removed your account, re-add it by following the below instructions –
- Launch your Xbox console by pressing the power button.
- Go to “Profile & System” and then Add or switch > Add new.
- Use your Microsoft credentials to log into your account.
- Complete the on-screen instructions to complete adding your account to the gaming console.
3] Configure antivirus settings
Normally, the above two solutions i.e. power cycling Xbox and re-adding your Microsoft account are sufficient to solve the error code 0x80190001. This will fail to work only if your Firewall or antivirus is telling it otherwise. Disable the firewall or Windows Security on your PC temporarily and see if it resolves the issue.
What is WWAHost.exe and should it be running in Windows?
Windows Firewall is known to block files that it finds corrupted or reads as malicious files. WWAHost.exe is an executable file in Windows that must remain running in the background to start Xbox Console. Go and check if this file is allowed on the firewall interface. If it isn’t, you need to permit your computer to have this process running in the background.
You may locate this file at the below location –
C:\Windows\System32
4] Modify Date & Time
Many a time, the error 0x80190001 simply occurs because the Date & Time on your computer doesn’t match with your regional Date & Time. If you had intentionally changed it, change it back to match your locale Date & Time. Restart your PC and check if you can now log into your Xbox console.
5] Clear alternate MAC address
A few users reported that they were able to fix this error code when they clear the alternate MAC address on their consoles. You may try this solution as well and check if the problem resolves afterward. To clear alternate MAC address in Xbox console, do the following –
- Launch Guide by pressing the Xbox button.
- Inside it, select Settings and navigate to the following –
All Settings > Network > Network Settings > Advanced Settings
- Locate and click the option – Alternate MAC address.
- When this expands, hit Clear.
The Xbox console will prompt you to reboot your console. Well, do the same and the error 0x80190001 will resolve automatically.
How do I fix Xbox sign-in errors?
Sign-in errors occur in Xbox owing to different reasons in the console. You may solve this problem simply by power cycling your gaming console. In case the error occurs again, check and modify your Date & Time, remove and re-add your Microsoft account, or clear the alternate MAC address.
