Several users have reported that the error code 0x80073D12 appears when downloading games from the Microsoft Store. Users complain that the error is frustrating and prevents them from downloading games. The most common cause of this error is expired games. However, you can also check whether your Network Settings, Date & time, and Internet Connection are set up correctly.
If you are experiencing the same difficulty, it might be worth reading the post content and trying the solutions. The error code is accompanied by an error message: Install the app or game. Before you can install this add-on, you’ll need to install the app or game it works with.
Fix Microsoft Store error code 0x80073D12
To fix Microsoft Store error code 0x80073D12, use the below methods:
- Check if the game is an expansion
- Run Windows Store Apps Troubleshooter
- Check for Windows Updates
- Make sure that you have enough disk space
- Set the Date and Time correctly
- Reinstall the gaming services
1] Check if the game is an expansion
Games that are part of a larger game collection package or expansion packs usually cause this type of error. Hence, you have to first determine if the application you are installing is an expansion. When it comes to Forza Horizon 3 Hot Wheels, players must have experience with the full regular game to fix the error and download the expansion.
2] Run Windows Store Apps Troubleshooter
Running the Microsoft Store app troubleshooter is another effective way to fix Microsoft Store error 0x80073D12. This tool detects problems with your Microsoft Store app.
- Press the Windows + I keys to open the Settings app.
- Go to System > Troubleshoot > Other troubleshooters.
- Scroll down to Windows Store Apps Troubleshooter.
- Click on the Run button to start the process.
- Now follow the prompts as instructed.
- Once it’s complete, you might have to restart the computer.
3] Check for Windows Updates
The problem can sometimes be resolved by updating to the latest version of the operating system as it installs all the necessary drivers. So, the next thing you should do is to check that you are running the most recent version of Windows:
For Windows 11
- Right-click on Start and select Settings.
- From the left side, select the Windows Update option.
- Click on Check for updates to run Windows updates.
For Windows 10
- Press the Windows+I keys to open Settings.
- Click on the Update & Security category
- Now select the Windows Update section
- Click on the Check for updates button.
4] Make sure that you have enough disk space
Having no space on your hard disk will prevent you from downloading the game, resulting in Microsoft Store error 0x80073D12. To ensure you have space available, do the following:
- Press the Windows + E keys to open File Explorer.
- From the left side of the Settings menu, click This PC.
- On the right pane, check how much free space you have.
- If there is not enough room to store the game, you can uninstall some unnecessary programs.
In case you have enough free space on your hard drive to download new programs or games, you can move on to the next solution.
5] Set the Date and Time correctly
If the problem persists, make sure your date and time are correct. You can do this by following these steps.
- Right-click on Start and select Settings.
- Go to Time & language > Date & time.
- Make sure Set time automatically and Set time zone automatically are turned on.
- If you have both of these options enabled and still getting incorrect dates and times, disable them both.
- Now go to the Set the date and time manually option and click the Change button.
- Set your time and date manually then click Change.
- Restart your computer and see if it resolves the problem.
6] Reinstall the gaming services
In case none of these solutions work, you could have to reinstall the Gaming services. This can be done with PowerShell.
- Run PowerShell as an administrator.
- Copy and paste the following commands into PowerShell, and press Enter after each:
get-appxpackage Microsoft.GamingServices | remove-AppxPackage –allusers start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
- Click Get in the Microsoft Store to reinstall Gaming Services.
- When you have reinstalled Gaming Services, go to the Microsoft Store to check if the error has been resolved.
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