Sometimes when you try to back up your Windows files to an external drive on your network, it may get stopped and ends up failing with an error code 0x800700E1. However, some users reported the backup gets failed when it was almost completed.
In this post, we will describe what this error means, including all the possible reasons and solutions that would help you to get rid of this issue. Well, there might be different reasons for the 0x800700E1 error code but the corrupted system file is the major cause that leads to appear this issue.
This error comes with an error message –
Error 0x800700E1: Operation did not complete successfully because the file contains a virus or potentially unwanted software.
Windows Backup error 0x800700E1, Operation did not complete successfully
To fix Windows Backup error 0x800700E1, use the below steps –
1] Run SFC and DISM scan
Faulty system files are the major cause that can lead to the Backup error 0x800700E1. To avoid this issue, you need to restore the corrupted system files by running the System File Checker built-in utility. Here is a quick guide to do this –
- Open Command Prompt with admin access.
- Type the below commands in the Command Prompt window –
sfc /scannow
- Now press Enter to run the command. This may take a while, so wait until the whole process completes.
- Again type the following command in the elevated command prompt window and press Enter after each one –
DISM.exe /Online /Cleanup-image /Scanhealth DISM.exe /Online /Cleanup-image /Restorehealth
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After running the whole procedure, restart your computer and check if the error is resolved now.
2] Run an antivirus scan
It seems there is malware on your hard drive that cause this error to appear. Therefore, the first thing I would like to suggest you scan your hard drive completely.
Therefore, if there is any security software installed on your computer, you can run it to remove the malicious program that might occur the issue.
3] Disable antivirus software and try again
If running the antivirus scan doesn’t fix this issue, then turn off your antivirus program and check if it helps. If you don’t know how to do this, you can follow these steps:
- Click on the Start button, type Settings, and press Enter.
- Select Update & Security > Windows Security > Virus & threat protection.
- Under Virus & threat protection settings section, click the Manage settings link.
- On the next screen, turn off the Real-time protection button.
- If you are using any third-party application, disable it temporarily.
Once you complete the above steps, restart your computer and try if you’re now able to create the Windows backup.
4] Perform the backup in Clean Boot State
Another way you can try to solve this error is by performing a clean boot. Sometimes the 3rd party applications installed on your PC can also cause to lead this issue on your computer. To solve this issue, you need to perform Clean boot using the following steps –
- Click on Start, type “msconfig”, and press Enter to open the System Configuration window.
- On the General tab, select the Selective Startup checkbox.
- Untick the “Load Startup Items” checkbox, and leave checked the “Load System Services” and “Use Original boot configuration” as they are.
- Now go to the Services tab.
- Select the Hide All Microsoft Services checkbox and click Disable all.
- Click Apply > OK and then reboot your device.
Once you complete the process, check if fix the error. if yes, then in the next step you need to perform the above steps again and turn on the Servies one by one. Repeat this procedure until you find the application that was responsible for the cause of this issue.
Hope this post helped you solve this issue. If you have any queries or proposals related to this post, feel free to let us know in the comment box.
