Some Xbox One users report getting the Xbox Error 0x82D40003 whenever they try to launch a game or application on their console. The error is often experienced by those who have purchased games digitally. Forza Motorsport, Fortnite, and Call of Duty Black Ops III are some games that have been associated with this particular error.
In case you’re experiencing the same problem, this post will help you fix it using the most effective solutions so that you can start playing Xbox games again!
The full error message you’ll receive as a result of this error is:
This error indicates that the Xbox service is having trouble checking and verifying game usage rights and ownership of the game.
Related: How to Fix Xbox One Error Code 0x82D40004
What causes the Xbox One error 0x82d40003?
Here are some possible causes that might trigger this particular error on your computer:
- This error usually occurs when the user attempts to run a digital game purchased with an account that isn’t signed in. For this problem, the Xbox One should be used as the home console, as well as logging in with the same account that bought the game digitally.
- Several affected users have reported the issue also occurs during outages of Xbox Live or other Xbox services. The error code appears in this case because your console lacks the ability to verify the ownership of the game you are attempting to access.
How to Fix Xbox Error 0x82D40003 in Windows 10/11
To resolve the Xbox Error Code 0x82D40003 error, check out the solutions listed below:
- Power cycle your Xbox console
- Sign in with your account or insert the Game Disc
- Remove and Re-add account
- Set console as Home Xbox
- Uninstall and reinstall the game
- Contact Xbox Support
1] Power cycle your Xbox console
Power cycling your gaming device can help you resolve the Xbox Error Code 0x82D40003 on your Xbox console. To do this, do the following:
- Press and hold the Xbox button for 10 seconds to turn off your console.
- Unplug the Xbox from its power source.
- After that, wait for at least 30-60 seconds.
- When the time is up, reconnect the power cord of the Xbox.
- Then, press the Xbox button on the console to turn it back on.
Note: During the restart process, if you do not see the green boot-up animation, repeat the above steps. Don’t forget to hold the power button until the console is shut off completely.
Then, start the game again to check if it has been resolved. Try the next solution if you receive the same error when trying to launch the game.
2] Sign in with your account or insert the Game Disc
It is recommended that the user signs in using the Microsoft or Xbox account associated with the purchase of the game. A physical game disc can be used to validate the game if you purchased it offline.
During the validation process, you should check the status of your Xbox Live Services and an internet connection to avoid interruption. Also, make sure that the disc is not scratched or has lint.
Additionally, you may need to buy the game from the Microsoft Store if the trial version of the game has expired and is listed on the error prompt.
3] Remove and Re-add account
In order to fix this problem, you will need to remove your account from your Xbox console and then add it again. To do this, follow the steps below:
- On your console, press the Xbox logo.
- Go to System > Settings > Account > Remove Account.
- Select and confirm the account you want to remove.
After you remove the account, you need to add it back to your Xbox console. To do so, use the below steps:
- On your console, press the Xbox logo.
- From the upper left, select the Gamerpic option.
- Then select Add New.
- Enter your Microsoft account email address and password.
- Accept the Microsoft Privacy and Service Agreement.
- Follow the on-screen instructions to complete the process.
4] Set console as Home Xbox
It is also possible that the problem appears due to usage rights. Therefore, in order to access the game, you must be logged in. If you purchased the game with another profile, you’ll need to sign in with that profile in order to launch it. When someone else owns the game, you can either ask them to sign in so you can play, or you can ask them to set the console as your home console. That way, other users can play the game.
You can set the Xbox as the owner’s home console by following these steps:
- Sign in with the owner’s account.
- Press the Xbox button.
- Go to Profile & system > Settings > General > Personalization > My home Xbox.
- On this page, you can adjust the home console settings if needed.
5] Uninstall and reinstall the game
If you’re still facing the error code, uninstall the problematic game on your console and reinstall it.
6] Contact Xbox Support
After trying everything mentioned in this post, and the issue remains unresolved, you can contact Xbox Support and ask if they can offer any assistance.
