There have been reports of users getting an error 0x87e50001 when attempting to use the YouTube app on the Xbox console. You may encounter this issue when you attempt to launch the YouTube app after switching from one screen to another on an Xbox One console or Xbox S.
The error seems to be caused because you did not close the game’s virtual machine before opening YouTube, which makes use of some of the same resources as the game. If you are experiencing the same problem with your Xbox console, here are some solutions you can try:
How to Fix Xbox Error 0x87e50001
There are a few solutions listed below if you encounter an error code 0x87e50001 when trying to launch YouTube on an Xbox. Let’s explore each of these methods in more detail.
1] Close the game and re-open your YouTube app
The solution for this error code is to close the game and re-open your YouTube application. Here’s how you do it:
- Press the Xbox button to open the guide.
- In the mini-guide on the left side of the screen, make sure it is highlighted the game or application you want to close.
- Once that’s done, press the Menu button on your controller.
- Then, select Quit.
- This needs to be done for the game as well as for YouTube.
- Now re-open the YouTube app.
If you encounter the same error code when you open the YouTube app, try the next solution.
2] Restart the Xbox console
In order to solve the problem, you will need to restart your console and see if the problem is fixed. To do this, proceed as follows:
- Press and hold the Xbox button on the controller. This will open the Power Center.
- On the menu that appears, select Restart Console.
- Click Restart, and wait for your console to finish rebooting.
- After restarting, open the YouTube app again and see if it resolved the problem.
- If not, proceed to the next solution.
3] Reinstall the YouTube app
This solution requires you to uninstall the YouTube app on your console and reinstall it since you could have a corrupted YouTube app cache. To solve this, follow these steps:
- Press the Xbox button on your controller to open the guide.
- Select “My games & apps“ > See all.
- Then, select the app or game you want to access.
- Click on the Menu button of your controller.
- Then, click Uninstall.
- Once that is done, choose “Ready to install” from the list of installed games and apps.
- Next, select the app or game you have just removed.
- Reinstall the program using the on-screen directions.
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