If you have an Xbox One console, chances are that at some point or another, it has signed you out of your account unexpectedly. This can be incredibly frustrating, as it interrupts any gaming sessions you may have been enjoying at the time.
Fortunately, there are a few steps that can help you fix this issue and keep your Xbox One from randomly signing you out. Read on to learn more about how to fix Xbox One keeps signing you out.
1] Restart your Xbox One
Restarting the console is a simple and straightforward way to resolve many issues, so it’s always a good idea to try this step first before moving on to more complex troubleshooting.
To restart the console, follow these steps:
- Press and hold the Xbox button until the power options appear on the screen.
- Select Restart from the options. The console will shut down and restart automatically.
- Wait for the console to restart and sign in to your account.
Check to see if the issue with signing out has been resolved. If restarting your Xbox One doesn’t resolve the issue, you can try the other methods listed below
2] Check for Xbox Live service outages
Xbox Live is the online gaming service provided by Microsoft for Xbox One users. If the service is down, you won’t be able to sign in to your console, which could cause repeated sign-out issues.
To fix this issue, check for Xbox Live service outages:
- Open the default web browser on your computer.
- Now visit the Xbox Live status page and check the status of Xbox Live services.
- Look for any red icons or notifications.
If you see a red icon or notification for Xbox Live Core Services, wait until the service is restored before attempting to sign in to your Xbox One account. When the status of Xbox Live services becomes green and you are still experiencing sign-out issues, try other solutions listed below.
3] Clear the Cache
Clearing the cache on your Xbox One can help resolve many issues, including signing-out problems. It will see any temporary files or corrupted data that may be causing the issue.
Here’s how you can clear the cache on your Xbox One:
- Press and hold the power button on your Xbox One until it shuts down completely.
- Unplug the power cord from the back of the Xbox One.
- Wait for 10 seconds to allow the power to fully discharge from the Xbox One.
- Plug the power cord back into the Xbox One and turn it back on.
After clearing the cache, try signing in to your Xbox One account to see if the issue has been resolved. If you’re still experiencing sign-out issues, try the other solutions listed in my previous answer.
4] Power Cycle your Xbox One console
Power cycling is a simple troubleshooting step you can try to resolve Xbox One issues. It involves completely shutting down the Xbox One and restarting it, which can help clear out any temporary issues or glitches. Here’s how to power cycle your Xbox One:
- Press the Xbox button on your controller to open the guide.
- Select Power, then tap Turn off.
- Unplug the power cord from the back of the console. Leave the power cord unplugged for at least two minutes.
- After that, plug the power cord back into the Xbox One.
- Now press the Xbox button to turn on the console.
Following the above steps will help resolve any temporary issues or glitches that may be causing the problem of signing you out repeatedly.
5] Contact Xbox Support
If none of the previous steps have resolved the issue you can then contact Xbox Support. They will provide you with further assistance and troubleshooting steps to help you resolve the issue.
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