How to Fix Canon Printer Error 5C20 on Windows 11/10

The Canon Printer 5C20 error is an irritating error that won’t let you print, scan, or copy documents. This error is so frustrating because it appears to be harmless, but it can cause the printer to malfunction and give you more problems. Canon 5C20 errors can happen for several different reasons.

The most common reason for the Canon Printer 5C20 error is due to either a hardware or firmware issue with your printer or a driver problem on your computer. Read this article if you want to learn what you can do about fixing your Canon printer!

What is Canon Printer Error 5C20?

Error 5C20 is typically considered a hardware error. You have a defective logic board, which prevents the rollers from moving. As a result, it occurs due to some glitch and is not intentional. In any case, we will find a way to resolve them. Additionally, some software glitches can cause the issue.

A corrupt printer driver can occur in your system or there may be some files associated with the corrupt printer. In the following section, we will describe an easy method by which you can resolve all of this. Without further ado, let’s get started.

A Canon printer error 5C20 is a very common error that can occur for a variety of reasons. There are a few things that you can do to try and fix this error yourself, but if the problem persists, you may need to contact Canon support.

One of the most common causes of the Canon printer error 5C20 is due to a clogged inkjet head. This can be caused by dried ink or debris build-up on the head. You can clean the head by running a cleaning cycle on your printer or by using a cotton swab dipped in distilled water.

Another possible cause of the Canon printer error 5C20 is incorrect ink cartridge installation. Make sure that the ink cartridges are properly seated and that they are compatible with your printer model. If you still have trouble, you may need to replace the ink cartridges altogether.

Fix Canon Printer Error 5C20 on Windows 11/10

This is a common problem that many users of Canon printers have come across. Luckily, there is a relatively easy solution that will fix the error code on your printer. To fix Canon Printer Error 5C20, use the steps below:

Reset your printer
Check the printer’s printhead
Place the carriage belt in the proper position
Replace the purge drive system unit
Contact the Printer support team

1. Reset your printer

Resetting your printer may help you resolve this error. If you reset a printer, its flash memory is erased and its settings are reset. A thing to keep in mind is that unplugging a Canon printer will erase the faxes you have stored on it.

You can use the below steps to properly reset your printer:

Hold down the Power button on the printer until it turns off completely.
Then unplug it from the power outlet.
You should wait at least 30 seconds and then again reconnect the printer to the power source.
Switch the printer on.
After it starts, print a sample page to check if it’s now working.

2. Check the printer’s printhead

While printing something, if your printer makes rattling or crackling sounds then it might be a problem with the print head. In such a case, do the following:

The first step is to unplug the power cord from your printer.
Then remove the cover panel of the printer.
Once inside, pull up the gray or orange lever to lift out the ink cartridges.
Take out the ink cartridges and clean the printhead.

Sometimes it is necessary to replace it for the printer to function properly.

3. Place the carriage belt in the proper position

In case the print head is fine, the problem could be with the belt that moves the cartridge carriage back and forth inside the printer to let the ink flow onto the paper. You will find the belt behind the carriage section of the printer. It is advisable to remove the carriage and check whether the belt has slipped with a flashlight.

4. Replace the purge drive system unit

If the problem occurs with the pump roller sensor, we suggest you replace the Purge drive system unit immediately.

5. Contact the Printer support team

If none of the solutions listed above helped fix this error, the problem is likely related to your hardware. When this happens, you may have no choice but to contact the printer support team for assistance.

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So that’s it. Thanks for reading. Feel free to leave a comment if you have any questions.