Several users complained of getting an error code 0x803F7000 when they were trying to start or update a game on the Xbox console or Windows PC. If you are one such user and are wondering what to do next, read this tutorial till the end.
In this guide, we will cover what causes this issue while starting a game on Xbox and the six solutions that may help to address this problem. If you are facing the same error while installing or updating an application downloaded from Microsoft Store, follow this article instead.
What causes Error 0x803F7000 on Xbox?
This error normally appears when you try to update your existing games on the Xbox console. There are several factors that may result in errors like 0x803F7000. The most probable ones are listed below –
- Xbox Server went down
- Internal glitches
- Network issues
- You are signed in to a different Xbox account
- Xbox can’t recognize your license due to server down
Fix Xbox Live Error 0x803F7000
These are the solutions that you may go for to resolve the error 0x803F7000 on Windows 11/10 or the Xbox console –
1] Check Xbox Server status
Before you apply any workarounds, make sure to check Xbox status for any Games & gaming services-related issues. To do so, visit the Xbox Live status page, and see if any section displays a yellow sign left of it. In case you do see any such sign, this implies – “that particular service is facing trouble”.
However, when you sign in and see all services up and running, there is no problem from the Xbox server side. Follow the solutions below only when all Xbox services are up and running fine. Else, even after applying any workaround, the error 0x803F7000 may persist.
2] Restart or Power Cycle Xbox Console
At times, when you haven’t restarted the Xbox console for a long time, this may result in errors like this. So, the next solution is to restart or Power cycle the gaming console. Here’s how you may perform this task –
- Press and hold down the Xbox button on the controller to enter its Power center.
- Once inside, click Restart Console.
- Wait for a few seconds while the Xbox console reboots.
In case the console is not restarting, you may try power-cycle. To activate this, do the following –
- Press and hold down the Xbox button till the console turns off. You might need to keep pressing it for a maximum of 10-12 seconds.
- Once this turns off, unplug its power cable.
- Wait for the next 30-40 seconds, and re-attach the power cable.
- Press the Xbox button next to turn On the console.
Note: If you haven’t seen the green boot-up animation while the Xbox console turns ON, repeat doing the power cycle.
In the end, when Xbox is running fine, check if this resolves the 0x803F7000 error while updating a game on it.
3] Sign-out then Sign back into Xbox
Many a time, some internal glitches on the Xbox console may also prevent you from updating your games. In such a scenario, you may try to sign out of your Xbox account and then sign back into that again.
4] Check if you’re connected to Xbox Live
Sometimes this may occur that you are not connected to Xbox Live, hence the error 0x803F7000. To check this, you may initiate doing a network test connection. Here’s how to do this –
- Hit the Xbox button and you will enter the Guide section.
- Select Profile & system > Settings > General.
- Here, you may find an option to Network settings.
- Well, click on that and then hit Test network connection.
Let the console check if there are any issues with the network or not. If you are indeed connected to the network, Xbox will report the same.
5] Configure and change your Xbox console to Home Xbox
There is a possibility that Xbox Live service is down and hence it can’t recognize your valid license. If that’s the case, changing the Xbox console to Home Xbox will solve this anomaly. Here’s how to proceed –
Note: Proceeding this way, you can only make one console as your Home Xbox. The remaining ones will still face errors unless the Xbox servers are up and running.
- Launch Xbox and enter the Guide section.
- Select Profile & system > Settings > General.
- Select Personalization next and then click My home Xbox.
- You will be provided two options to choose from; select Make this my home Xbox.
Now that you have turned one of your gaming consoles into Xbox Home, check if this resolves the error 0x803F7000.
6] Contact Game Publisher
If none of the above solutions work to resolve the error 0x803F7000 when all services on Xbox are up and running, you may contact that particular game’s publisher and make him/her aware of your problem. Alternatively, you may also contact Xbox Support and see if any assistance is provided from their side.
I hope the error 0x803F7000 resolves following the first five solutions and you need not require to contact any customer support. Let’s know what works in your case so that other users benefit from that as well.
