Error code 0x803f800e on the Xbox One mostly occurs when there are licensing issues. This error code may also appear when there is a problem with the digital rights management (DRM) for a specific game or app.
In this post, we have come up with eight workarounds that might help you overcome the error 0x803f800e. Let’s explore the solutions in detail.
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What causes Error 0x803f800e on Xbox One?
Error 0x803f800e on Xbox One typically occurs when your gaming console meets one or a combination of the following issues –
- You’re connected to a slow or weak network
- Xbox Console requires a restart
- Xbox Servers are down
- There’s a huge persistent storage
- Missing Licenses
- You’re signed in to some different Microsoft account
- Pending updates on your gaming console
Now that you know what may cause an error 0x803f800e on Xbox One, let’s explore what might be done to overcome it on your gaming console. If neither of these solutions helps, you may contact Customer Support and get a resolution from the team.
1. Check Your Internet Connection
Error 0x803f800e on Xbox One might occur when your gaming console is not connected to the Internet. Since stable and active internet connectivity is required to validate licenses in Xbox, you must check your network first.
There’s a possibility that the network is weak and that’s the reason why you are not able to open or play games on Xbox One.
2. Restart Your Console
If you haven’t rebooted the Xbox console for a long time, this may also result in different error codes including, error code 0x803f800e. Restart your gaming console by following these steps –
- Press and hold the Xbox button on the front of the console for about 10 seconds until it turns off.
- Remove all the power cables and then plug them back.
- You may restart it by pressing the Xbox button.
When the gaming console powers on, check if you can browse or play games inside it without getting into the same error code again.
3. Check for Xbox Live Service Status
Many a time, errors like 0x803f800e occur simply because the respective gaming servers are either down or not running. You may ensure the same by visiting the Xbox Support | Live page.
If any of the services are displaying the yellow or red symbol, this means that the respective servers are down or limited. In such cases, what you may do is wait for the servers to be up and running again.
4. Clear Persistent Storage
Having too much persistent storage on your console may also result in an error code 0x803f800e on Xbox One. To clear it, you may follow these steps –
- Open Xbox and go to its Settings page.
- Select Disc & Blu-ray and then Persistent Storage.
- Locate and click on the button – Clear persistent storage.
Note: By following the above steps, you only purge the persistent storage. It has nothing to do with either the purchased or existing games and their saved data. So, you may follow the above steps and have this issue sorted out in no time.
5. Restore Licenses
If you are facing this error code while opening certain games or apps only, you must delete that particular game or app from your gaming console. Here’s how to do this –
- Open Xbox One, and go to the Home Screen.
- Select “My games & apps”, and locate the app/game which is throwing an error code.
- Press the Menu button on your controller and select “Manage game & add-ons.”
- Under the “Ready to install” section, you may find the game or app with which you are having trouble with.
After you have successfully removed the faulty apps or games, restart your console, and sign back in using the correct credentials.
6. Sign in using the correct Microsoft Account
At times, error 0x803f800e on Xbox One occurs just because you are not signed into your official account. This becomes more of a reason when you use shared computers in offices or your home. Sign out of your current user account, and then sign back into your account which you used to purchase any game or application.
7. Check for System Updates
Pending updates on your gaming console may also result in an error code 0x803f800e on Xbox One. So, you must try to update your Xbox console and check if the issue resolves this way.
8. Contact Xbox Support
In case none of the above fixes help to resolve this issue, you may need to contact Xbox Support for further assistance. The customer support from Microsoft comes in very handy and they will definitely help you with troubleshooting steps. Even in cases where they can’t help you directly, they will provide specific solutions for your situation.
That’s it, I hope this post helps you fix error 0x803f800e associated with your Xbox One account. Let us know in the comment section if this guide helps you or if you are still struggling with the same error code.
