Many users reported encountering an error 0x80073D02 when launching Microsoft Store or installing/updating apps over it. When it occurs, you can’t download new apps/games or even update the existing ones over Windows Store.
This error mostly occurs because of internal glitches, incorrect Date & Time, or when the Internet Connection settings are not configured correctly. Moreover, this error could also be the result of a corrupt application or accumulated cache inside the Store app.
This error often accompanies an error message that reads the following –
Something unexpected happened
Reporting this problem will help us understand it better You can wait a bit and try again or restart your device. That may help.
6 Ways Fix Microsoft Store Error 0x80073D02
As you are here, you must also be encountering this error code 0x80073D02 on your Windows 11/10 PC. This guide presents six different ways applying which you may overcome this issue on your Store app. Follow these instructions carefully and have this issue sorted out.
1] Check the Internet connection
Your PC may be having an internet or network connectivity issue and you may want to try again after a while. If the issue persists, you can restart your device and make sure you are not experiencing any problems with your network connection.
2] Run Windows Store Apps Troubleshooter
In case you are having issues with the Microsoft Store Error Code 0x80D03002 on your Windows PC, you should run the Windows Store Apps Troubleshooter program in order to check if the problem has been solved.
The following steps will guide you through the Windows Store Apps Troubleshooter on your Windows 11 computer system:
- Right-click on the Start menu and select Settings.
- Click the System category in the left pane.
- From there, select Troubleshoot > Other troubleshooters.
- Find Windows Store Apps in the Other section.
- Then, click on Run.
- You can then follow the on-screen instructions to fix any issues.
On your Windows 10 device, you can run the Windows Store Apps Troubleshooter by following these steps:
- Press Windows+I to open the Settings app.
- Choose Update and Security.
- Go to the Troubleshooter > Additional troubleshooters.
- Select Windows Store Apps from the list.
- Click on Run the troubleshooter.
- Follow the instructions on the screen and then apply the recommendations.
3] Reset the Windows Store cache
Windows Store error 0x80073D02 can also be caused by corrupted system files. In this case, you can attempt to reset the Windows Store cache and then see if that resolves the error code. To clear the cache of the Microsoft Store app on your Windows 11/10 computer, follow these steps:
- Right-click on Start, then select Run.
- Type WSReset.exe in the text box and hit Enter.
- Your computer will display a command prompt window that automatically deletes the Store App cache.
- Now close the command prompt and re-open the store to see if the problem has been resolved.
Running just one command will resolve all issues in Windows Store apps. Now you can download and install the new apps from the Store app.
4] Re-register Microsoft Store
If you are unable to resolve the issue by repairing or resetting the Microsoft Store, you might want to re-register the Store app. To re-register the Windows Store using PowerShell on your Windows 11/10 computer, do the following:
- Launch Windows PowerShell with admin access.
- In the PowerShell console, copy and paste the following command and hit Enter:
Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml”}
- Once the command has been executed, exit the PowerShell console.
- Restart your computer and check if the problem has been fixed. If it doesn’t, proceed to the next solution.
5] Reinstall the Xbox app
While trying to install an Xbox Game Pass game on your device, you may get the following error message and error code:
0x80073D02
Select Retry to close and update the app. The app can't update when it's open.
If you’re getting this error message, it indicates that an app or game is already open on your device and prevented the game from installing.
You experience this problem because the game files you’re installing also update any open games or apps. The solution for this issue is to go to the app store and reinstall the game.
6] Check for the Windows Update
Many users have reported success in resolving error 0x80073D02 after installing pending Windows updates. To make sure your computer is up-to-date, please follow these steps:
- Right-click on Start and select the Run option.
- Then type
ms-settings:windowsupdatein the text box and press Enter.
- Click on Check for updates on the Windows Update page, and wait for the update to finish.
- You can then download and install any pending updates on the screen.
- Restart your computer to see if that resolves the problem. If it doesn’t, continue to the next step.
When does error code 0x80073D02 appear?
The Microsoft Store error code 0x80073D02 usually appears when users try to open or update the Microsoft Store application. The error may also appear when you try to update or download a game from the Windows Store.
How long does it take to reset the Microsoft Store?
When you run the WSReset tool, the Windows Store is reset, but account settings are not changed and installed apps aren’t deleted. You will now see a command prompt without any message when you run the command. Within about 30 seconds, the command prompt will automatically shut down and bring up the Microsoft Store app.
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