It has been reported that some users experienced Microsoft Store Error 0x8D050002 particularly on computers that are running Windows 11. Users usually see this error when attempting to install certain Microsoft Store apps, such as PowerToys. However, when they tried to install another app, the problem did not occur. In case you experience this error on a Windows 10 device, this post should also be helpful.
When you encounter this error, you will see the following message:
Something unexpected happened
Reporting this problem will help us understand it better. You can wait a bit and try again or restart your device. That may help.
Code: 0x8D050002
Microsoft Store Error 0x8D050002
Here is how to fix Microsoft Store Error 0x8D050002 on Windows 11/10:
- Restart your Computer
- Run Windows Store Apps Troubleshooter
- Change your internet connection
- Turn off VPN and proxy
- Reset Microsoft Store
1] Restart your Computer
The first thing you should do before looking for other solutions is to restart the computer and see if that helps.
2] Run Windows Store Apps Troubleshooter
Still experiencing the same problem? Run the Windows Store Apps Troubleshooter next to see if it helps
- Right-click on Start and select Settings.
- From there, select System > Troubleshoot > Other troubleshooters.
- Scroll down to Windows Store Apps Troubleshooter.
- Click on the Run button to start the process.
- Continue as instructed.
- Once it’s complete, you might have to restart the computer.
3] Change your internet connection
This error code appears when Microsoft Store attempts to download or update an app during a connection failure. If you encounter such an issue, you should check whether you have a working internet connection. Here’s what you need to do.
- Press the Windows+R keys to open the Run command.
- Type the below text code in the text box and press Enter:
ping 8.8.8.8 -t
If you get an endless response as shown in the above image, you might want to try changing your internet connection.
4] Turn off VPN and proxy
Is there any VPN or proxy software you’re using? Try turning them off for a few minutes and see if that helps.
- Open up your Windows settings.
- Click on the Network & internet option.
- Then open the Proxy section.
- Turn off Automatically detect settings.
- Next, check if the app can be downloaded through the store app.
5] Reset Microsoft Store
Finally, you need to reset the Store application to get this issue resolved. To do this, first clear the Microsoft Store cache on your computer and then follow these steps:
- Press the Windows+I keys to open the Windows 11 Settings.
- From there, select Apps > Apps & Features.
- Scroll down to the Microsoft Store app.
- Tap the three-dotted icon and choose Advanced options.
- Go to the Reset section and click on the Reset button.
You should now be able to download apps from the Microsoft Store after you have reset it. Open the Store app and log in to your account from there.
