There have been some users who have reached out to us asking for help with the Xbox Error 876C0002 that appears when trying to pin an item to the home screen. In case you are one of these users and cannot solve this issue, please read this article carefully and try the solutions provided.
How to Fix Xbox Error 876C0002
The Xbox app sometimes displays the error code 0x80070057 when trying to pin an item to the Home screen. If you get this error, Microsoft is not able to set your pin at this time. In such a case, you can apply the following workaround and see if it works.
Here is the process description for each of the solutions listed:
1] Verify that you’re signed in to your console
If you experience Xbox error code 0x876C0002, make sure you have signed in to your console. Follow the steps below to do so:
- You must select the “Add new” option if no one is logged in on the console.
- Then you can enter your login info by following the instructions on the screen.
- If you’re already logged in, simply press the Xbox button to access the guide.
- You should then go to Profile & System > Add or switch > Add new.
- Then enter your account sign-in information as directed on-screen.
Note: In case the Xbox service is down, signing in will not be possible until it has been restored.
2] Test your Network Connection to Xbox Live
If your console is having problems connecting to the internet, follow these steps:
- Press the Xbox button on your console to open the guide.
- Navigate to Profile & System > Settings > General > Network settings.
- Choose Test network connection from the list.
A successful connection test will connect your Xbox console to the Xbox network. When the connection test fails, note the error code so that you can troubleshoot using this Xbox guide.
3] Clear Microsoft Store cache
Next, you can clear the Microsoft Store cache on your computer to resolve this problem.
4] Contact Xbox Support for assistance.
If you’re still having issues with error code 0x8b0500B6, you may contact the Xbox Support team and ask them for assistance. In accordance with Microsoft’s Xbox team, an offline system update can also resolve this issue.
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