How to Fix Xbox One is Stuck on Black Screen

This guide will show you how to deal with when the Xbox One is stuck on a black screen. A typical Xbox usually takes approximately 10 seconds to boot up and show a user the main menu. That way, users can start playing right away instead of waiting.

However, it has recently been reported that the Xbox sometimes freezes while playing. Users complain that the process does not always work the way it should, so they end up stuck on a black screen for no apparent reason. Is your Xbox console also experiencing such problems? If so, this article will help you resolve your issue.

What does “Xbox One Black Screen of Death” mean?

Xbox One Black Screen of death means that your gaming console is stuck on a black screen. This normally happens due to the presence of some faulty software installed on your device.

Fix Xbox One stuck on Black Screen

It could be a random software glitch causing your Xbox One to freeze or be stuck on a black screen. A simple power cycle can easily solve this problem. You must flush any corrupt data that has been stored in its RAM.

Here’s what you need to do to address the black screen issue on Xbox One –

Press the Xbox button and hold it for 10 seconds.
Once the console has been turned off, unplug the power cord. You now need to wait around 30 seconds.
Replug the console into the main power supply
Then press the Xbox button again to turn it on.
After 10 minutes, if the startup screen changes, perform a factory reset.
For this, press the Xbox button on the controller.
Select Profile & system, then click Settings.
On the left, select System, then click Console info on the right.
Next, select Reset console.
You will see three options here. Click on the Reset and keep my games & apps option.

If you’ve tried the above instructions and you’re still getting the black screen, then it is possible that your Xbox One has some hardware issues.

Boot into the Offline Mode

The black screen of death on Xbox One sometimes occurs when the Servers are down. One may confirm the same by visiting the Xbox Status page. If that’s indeed the case, you may set your console to Offline mode and this problem resolves. To disconnect your console from Xbox Live so, follow these easy steps –

Press the Xbox button on your controller first.
Doing so will take you to the Guide section.
Go to Profile & system Settings > General > Network settings.
Here, you will find an option to Go offline.

Well, click on this button and check if the black screen issue resolves on your gaming console.

If my Xbox one home screen won’t load, what can I do?

In case your Xbox One console’s home screen won’t load, then try a hard reset. You may perform this task by following the below steps –

Hold down the power button on your Xbox One until it shuts off completely.
Remove its power cable and other connecting wires.
Wait for the next 2-3 minutes, and re-connect the Power cable and other wires to the console.
Press the Xbox button, and your gaming console launches normally.

I hope this guide helps you to solve the black screen issue on your Xbox One device. Let’s know in the comment section if you face any difficulty following this guide.