Playing HD games on the Xbox One X is quite easy, but sometimes it freezes during loading screens or stops responding altogether. In technical terms, this problem is known as Xbox One X Black Screen of Death, which occurs when the console dashboard malfunctions. It usually occurs when the system got unable to load the dashboard after waking up from sleep mode.
Before completely becoming black, the Xbox One remains at the green loading screen for about ten minutes. You may also see the screen flash an icon for a few seconds. A faulty update is another potential culprit that causes this issue. This way your console works can be affected by a bug, resulting in a BSOD. If you’re also experiencing the same issue on your Xbox One X, you can resolve the issue and get your device up and running again.
Xbox One X Black Screen of Death Error
Listed below are some solutions you can try to resolve Xbox One X Black Screen of Death:
1] Perform a hard reset
This solution requires you to hold down the power button until the Xbox One X turns off. Press the power button again. When the console begins to load, the dashboard should appear. This action will cause the console to reboot completely.
It will clear all cache but save games settings, and preserve your data. Although when you re-install the specific game, you will get your settings and the saved data back. In this way, you may resolve the game startup issues.
2] Restore your console
In order to resolve the Xbox One X Black Screen of Death Error, this appears to be the easiest fix. Please read the instructions carefully:
Press the Left and Right trigger buttons, then press the Y button, and release all three buttons simultaneously. You will then see the Dashboard refreshed with the console’s functionality restored.
3] Open the Xbox Store
If you notice that your Home Screen keeps fading to black, press the guide button on your console and go to the Xbox Store. As soon as you see the banner of a game, press A and then return to the Home screen. You will see here that your Home Screen is working again now.
4] Switch the Console to offline mode
In case none of the solutions above worked and you still encounter the same issue, you could try switching the Xbox One X to offline mode.
The black screen of death is usually triggered when Microsoft servers cannot be accessed. In this case, snapping the online connection can resolve the problem. You can do this by disconnecting Xbox Live in your Xbox’s Wi-Fi settings and starting it again.
Why does my TV screen turn black when I turn on my Xbox?
Connect the HDMI cable to the Xbox One TV port and ensure that you’re connected to the correct port. Alternatively, unplug the power cord from the Xbox and see if that helps.
What can I do to fix my black Xbox screen?
It might seem that your console is experiencing black screen issues. If so, a hard reset of the console might resolve the issue.
When does your Xbox One expire?
If you get repeated Black Screen of Death errors, hear error messages, or have an unresponsive controller, this could indicate that your Xbox needs to be fixed or upgraded.