Several users complained of getting an error 0xc000006d after they type their PINs and press Enter on the login screen. As per them, this problem started appearing soon after they install pending updates on their PCs. If you are one such user and are looking for ways to resolve it, you have come to the right place. In this post, we will discuss what possibly could have gone wrong on your device and how to overcome this issue.
Upon encountering this issue, you may receive an error message as well that reads the following –
Something went wrong and your PIN isn’t available (status: 0xc000006d, substatus: 0xc0070070). Click to set up your PIN again.
As per a user, when he tries setting up his PIN, this says – “The User Profile Service service failed the sign-in. User profile cannot be loaded.” And when you click OK, you are back to your lock screen, and this process starts over again.
What is Error 0xc000006d and why does it occur?
The error 0xc000006d is basically a pin-failed error and thus users remain stuck on the login screen. It does not matter how many times you enter your passkey correctly, you can’t get past the lock screen.
This error primarily occurs when the following conditions meet on your PC –
- Corruption inside the update files, system files, or folders.
- Pending Windows Updates
- Your user account gets corrupted somehow
- Third-party apps interactions
[Solved] Your PIN isn’t available Status Error 0xc000006d
If you are not able to log into your device because of Status Error 0xc000006d, go through the below suggestions and check if any resolve this issue on your Windows computer.
1] Prepare Automatic Startup Repair
Since you are not able to get past the login screen, you must perform an automatic startup repair on your computer. This will not only allow you to enter your Microsoft account but will also find and repair any issues related to Windows Hello. To run this utility program, do the following –
- Press and hold the power button until your device turns off completely.
- Press the power button again to turn it back On.
- Repeat the above two steps 2-3 times, and Windows will automatically boot into its recovery mode.
- Inside WinRE, click Troubleshoot > Advanced options and then Startup Repair.
This tool will take some time in detecting and resolving PIN problems on your PC, so wait patiently till then. Once this is over, restart your PC and check if the problem resolves.
2] Generate a New PIN
The error 0xc000006d prevents users from logging into their devices only when they try using their PINs. Instead of PIN, if they use their account password or local passkey, they were able to sign in to their PCs.
Without going into fixing the PIN issue, you rather set up a new passkey. After you have generated a new PIN on your device, you may try logging in to your device using that. Here’s how to generate a new PIN on Windows 11/10 –
- Press Win + X and select Settings.
- Go to Accounts > Sign-in options next.
- Under “Ways to sign-in”, locate PIN (Windows Hello), and click on it.
- When this expands, click Change PIN.
- Now, follow the on-screen instructions to set up a new passkey.
Note: If you have forgotten your PIN, click the link – I forgot my PIN. The system will redirect you to your Microsoft account. Log into your official account and change the pre-existing PIN there.
3] Boot into Safe Mode
In case the error 0xc000006d is still occurring, we suggest booting your device into the Safe Mode. When you are inside this state, all third-party apps and services remain disabled. There won’t be any interaction from external sources and thus you may resolve this problem. Let’s see how to boot into Clean Boot first.
- Holding the Shift key on your keyboard, click the Power button > Restart.
- When your device boots up, navigate to the below path –
Troubleshoot > Advanced options > Startup Settings > Restart
- The system will reboot and enlists a range of options.
- Select “Option 4” i.e. booting into the Safe Mode with networking.
Now that you are inside your computer, check if there is any pending update under Windows Update. Download and install the available patches for your computer. If there are no recent updates available for your PC, try running the Windows Update troubleshooter. When this completes, resolve any corrupted files and folders inside your computer using SFC and DISM.
4] Try DISM and SFC scans
In case the error 0xc000006d still persists, there must lie some corruption inside your Windows Image. Try running the DISM tool and check if it resolves the built-in corruption. Here’s how to perform this task –
- Launch CMD as administrator first.
- On the elevated console, run this command –
DISM /Online /Cleanup-Image /RestoreHealth
- Wait for a few seconds while the system is scanning and repairing corrupted components and services.
- Once this is over, run the System File Checker command. This will look for any missing files/folders and re-generate them. To do so, copy/paste the below code and press Enter –
sfc /scannow
- Wait again for this code to finish repairing missing or damaged files.
- Restart your PC next and check if the problem resolves.
5] Repair Windows using Media Creation Tool
When the internal corruption is beyond a certain limit, even DISM and SFC tools fail to resolve it. In such cases, using Media Creation Tool is your best shot. Get the relevant software by visiting the official sites of either Windows 11 or Windows 10. Once you own the ISO file, make it bootable, and plug it into one of your system’s ports.
Restart your PC next and do the following –
- When the Windows setup loads, click Repair your computer.
- Go to Advanced troubleshooting and click Startup Repair.
The system will then start looking for any issues existing on your computer. If it finds any, the same stands resolved when your device boots up again.
How to Fix Error Code 0x80070006?
Just like PIN Error 0xc000006d, error 0x80070006 is also a pin-related issue. When it occurs, this will prevent you from logging into your device. The solutions to this are more or less the same as discussed above. So, go through the above fixes and check if the problem resolves.
