Error codes and Issues are quite common in Windows, especially when you are working on updates. Error 0x8e5e0643 is an example that occurs when downloading apps from the Microsoft Store on a Windows 11/10 PC. Since you are here, you must also be encountering this error code.
This blog post presents different reasons that may cause this error code in the first place. We have also come up with five simple yet effective solutions so that you can have a seamless app-downloading experience.
What causes 0x8E5E0643 Error in Microsoft Store?
There are a variety of reasons why this error code 0x8E5E0643 appears when downloading apps from the Microsoft Store. The common ones are enlisted below –
- Corrupted cache files: If the temporary files or cache associated with the Microsoft Store are damaged or corrupted, this may result in an error code including 0x8E5E0643.
- Software conflicts: If you do remember installing some new apps, and then you started getting this error code, you better uninstall those buggy apps from your system.
- User profile issues: Sometimes, your user profile gets corrupted, thus resulting in different error codes. If this indeed is the case, you may fix it by simply generating a new user profile and signing in using it.
Now that you know what may cause an error 0x8E5E0643 in the Microsoft Store, let’s learn what you can do to fix it on your Windows 11/10 PC.
1. Troubleshoot Windows Store Apps
The Windows Store Apps Troubleshooter is a built-in tool that can identify and resolve common problems related to the Microsoft Store. Here’s how to give this fix a try –
- Press the Windows key + I to open the Settings app.
- Navigate to System > Troubleshoot > Other troubleshooters.
- Look for Windows Store Apps under the Other section.
- When found, click the Run button available on its right end.
- When the troubleshooter launches, click Next.
You may now follow the on-screen instructions to finish this troubleshooting task. Next, close all running windows and restart your computer. Sign back into your device again and check if you can download or upgrade apps over the Microsoft Store without getting into any error codes.
2. Reset the Microsoft Store Cache
Different error codes appear in the Microsoft Store mostly because of the accumulated caches inside it. To overcome an error code on it then, you must clear any corrupt or outdated files, and check if the issue resolves this way.
- Open the Run dialog by pressing Windows + R.
- Type “wsreset.exe” (without quotes) and press Enter.
- Command Prompt will appear next running this code over it.
Wait for the Command Prompt window to close automatically and as soon as this occurs, you will find Microsoft Store popping up. Restart your computer and launch the Microsoft Store again. Most probably, the error code 0x8E5E0643 has been addressed by now.
How to Use DISM Restore and Repair Windows Image
3. Reinstall Microsoft Store
If the error code 0x8E5E0643 persists even after clearing caches inside the Microsoft Store, you should next uninstall and then reinstall this system app. However, as this is an in-built app, you can’t uninstall it normally.
To uninstall this app then, you must open PowerShell as an administrator and execute the following code over it –
Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\\AppXManifest.xml"}
Microsoft Store will open up as soon as this command runs successfully. You may now check if you can download apps inside the Store app, or if the error code is still appearing.
4. Create a New User Account
If none of the above solutions help to resolve this error code 0x8E5E0643, your user profile must have been corrupted somehow. Follow the below steps on how to create a new user account and check if that’s indeed the case right now.
- Press the Windows key + X, and select Settings.
- Go to Accounts > Family & other users.
- Under Other users, click on “Add account” or “Add someone else to this PC.”
- You may now follow the prompts to create a new user account.
Next, sign out of your current account and restart your PC. When your device reboots, try booting into the newly created account. Check if you can now download apps from the Microsoft Store without seeing the same error code again.
Create a System Restore Point using Command Prompt or PowerShell
5. Update Windows and Microsoft Store
Sometimes an error code just occurs because you are not keeping all your apps and Windows up to date. Keeping an application or even system is of utmost necessity these days, if you want to stay ahead of different error codes or issues.
So, we suggest updating your operating system by navigating to Settings (Win + I) > Windows Update and hitting Check for updates. The system will connect to Microsoft’s servers online, and download/install the pending updates on your computer.
To update the Microsoft Store, you may directly launch the application and reach out to the below path.
Library > Get updates
If an update for the Microsoft Store is available, it will start installing automatically. Now that you have upgraded both Windows and Microsoft Store, restart your PC. Sign back into your device again and check if the error code 0x8E5E0643 resolves now.
Conclusion:
By following the above five solutions, you must be able to address this error code 0x8E5E0643 on your Windows 11 or Windows 10 PC. Try each method until you find the one that works for you.
If the error persists even after this, you may contact Microsoft Support for further assistance. However, if this error code has already been resolved, which we rightly believe, let us know in the comment section which fix works in your case.
